Emergency Response
We plan for the unplanned. We'll respond, within minutes, with people that are trained and equipped to handle your immediate requirement.
Our district-assigned utility trucks and teams are augmented by our floater utility trucks and staff, ready to respond to any emergency. Unlike other janitorial firms that must use previously committed staff to handle your need and may take hours to respond, our clients receive prompt response and do not suffer a service deficiency when an emergency arises at another client location.
Does your emergency stem from flood? Broken doors and windows? Leaky roof or roof cave-ins? Broken sprinkler pipes? Sewage overflows? Break-ins and theft? Mild fire with accompanying smoke and water damage? Give us a call --- we can help.
"We often give Spencer the impossible. One instance was when a contractor spilled hydraulic fluid on a terrazzo floor. The contractor 'cleaned' it up by pouring phosphoric acid on the floor, which only compounded the problem as the acid etched the imported tiles. The contractor was looking at a $100,000 repair, with only one week to our grand opening. I called Spencer. They explained what had to be done, the time it would take, gave an estimate for the repairs and set about correcting our problem like it was the only one they were dealing with. They were done before our opening, under budget, and the oil and acid-etching were undetectable. We had a brand new floor again. The contractor, and our company, were extremely relieved…to say the least." Bridget, Property Manager, Sacramento
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